We work with Sage Pay (formerly Protx), the largest independent payment service provider (PSP) in the UK and Ireland. Sage Pay provides a secure payment gateway (Level 1 PCI DSS), safely processing payments for thousands of online businesses, including ours.
Sage Pay uses a range of secure methods, including fraud screening, IP address blocking and 3D secure: once on the Sage Pay systems, all sensitive data is secured using internationally recognised 256-bit encryption standards. Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits, and is regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
Your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
If you wish to pay by Paypal please email firstname.lastname@example.org and we can arrange a PayPal invoice to be sent to your email address
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
The information helps us understand your needs and provide you with a better service, and is particularly useful for internal record keeping, and improving our products and services.
We may periodically send emails to the email address you've provided, containing details about new products, special offers or other information which we think you may find interesting.
From time to time, we may also use your information to contact you for market research purposes, contacting you by email, phone, fax or mail. We may also use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then we remove the data from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites that may be of interest to you, but please note that we do have no control over any of these linked websites, and cannot be held responsible for the protection and privacy of any information you provide whilst visiting them. As they are not governed by this privacy statement, please exercise caution and look at the privacy statement of the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information. If you have agreed to us using your personal information for direct marketing purposes but you change your mind, you can alter your preferences by writing to us at our postal address, emailing us at email@example.com or telephoning us on 020 8891 9150.
We will not sell, distribute or lease your personal information to third parties, unless we have your permission or we are required by law to do so. We may use your personal information to send you promotional information about third parties that we think you may find interesting, if you tell us that you wish this to happen.